WARRANTY INFORMATION

ALL SMARTABLES PRODUCTS COME WITH TWO YEAR WARRANTY

WARRANTY POLICY

  1. Smartables offers 1 year warranty on each product sold. This covers any manufacture, materials, hardware or workmanship defect. It is down to Smartables to decide whether damage is covered by the warranty.
  2. Smartables will only authorize warranty claims on products purchased directly from this online store. If a product was purchased elsewhere, please make a claim with the reseller (if the reseller does not want to accept your claim – please let us know).
  3. For any breach of this warranty policy, Smartables is responsible to replace or repair purchased product/s.
  4. Smartables can not be held liable for any other damages, such as special or incidental damages resulting from the use of Smartables products.
  5. To make a warranty claim:
    1. fill out a warranty claim form below and click “send”
    2. return the product to the following address:
      Smartables
      Ul. Podgwiezdna 12
      30-655 Cracow
      Poland
    3. attach a copy of the warranty claim form to the package with a product being returned
  1. Once the package reaches us, we need no more than 7 business days to process it. That means within that time the decision regarding the claim is made.
  2. If the warranty claim is accepted, the new product of a kind you have purchased or repaired product is sent to your address. The costs of shipping the damaged product are on you. The costs of shipping the replacing product are on us.
  3. If the warranty claim is denied, the product is sent back to your address. The costs of shipping the damaged product are on you. The costs of shipping the original product are on us.

WARRANTY CLAIM FORM

Please fill out the form below to place a claim. A copy will be sent to your email – print your copy out and include it in your return shipment.

Your Name (required)

Your Email (required)

Order Number

Warranty claim reason

Additional Information

Need more information? Contact Us