RETURNS INFORMATION

NOT FULLY SATISFIED WITH YOUR PRODUCT? FIND OUT HOW TO RETURN/EXCHANGE

 Return Policy

  1. If you are in any way disappointed with the purchased product you may return it.
  2. We accept returns within fourteen (14) days from the day the product has been delivered to You.
  3. The product being a subject of a return must be in a perfect condition and come with an original box and all the stuff included in the first place.
  4. To claim a return:
    1. fill out a return form below and click “send”
    2. return the product to the following address:
       

      Smartables

      Ul. Podgwiezdna 12

      30-655 Cracow, Poland

    3. attach a copy of the return form to the package with a product being returned

 

  1. Once the package reaches us, we need no more than 7 business days to process it. That means within that time the decision is made and the money is sent to your account.
  2. Please bear in mind that original shipping charges are non-refundable. The cost of returning the product to us is also on your side.

Please fill out the form below:

(a copy of this form will be sent to your email address)

Your Name (required)

Your Email (required)

Return Reason

Order Number

I want to return and get a refundI want to exchange

Additional Information

Need more information? Contact Us